Welcome to Global Media Online Customer Service

You can enter your question below to search our knowledgebase for an answer or more information now, or submit a Support Ticket directly to our customer service department.

We will respond to all tickets within 24 hours.


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Knowledgebase
     
Can I get a refund for an online course?
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Can I get credit for an online or live course?
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Can I still access an online course after I have completed it?
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Can I view your online courses on my iPad or iPhone?
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Can international students take online courses?
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Do I get a degree or certificate when I complete the course?
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Do I need a high school diploma or GED to take an online course?
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Do you offer financial aid assistance?
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Do you offer payment plans for courses?
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How can I pay for courses?
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How do I access an online course I've registered for?
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How do I communicate with the course instructor?
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How do I get my course materials for an online course?
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How do I know which course materials to use with each online lesson?
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How long do online courses take to complete?
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I can't hear the instructor speaking clearly on my computer speakers - they're t...
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I can't login to the student forum - it asks for a username and password and min...
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Is MBI an accredited school?
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What about textbooks and course materials?
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What are the advantages of online learning?
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What is the course schedule?
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What is your grading policy?
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What type of computer do I need to take online courses?
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