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Knowledgebase
I'm getting two copies of each email you send
Posted on 02 August 2011 10:16 AM

Our email list broadcast platform automatically eliminates any duplicate email addresses, so in most cases this is caused by being subscribed to an email list under 2 separate emails.

The best way to resolve this is to choose the email that you no longer wish to receive the list subscription at and use the links at the bottom of an email sent to that email address to unsubscribe that email address from the list(s) you no longer wish to receive emails from at the duplicate address.

Canceling your subscription from one address will not affect any subscriptions you may have at other email addresses.


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